Ufone committing a Fraud?
By Ayaz Ali • Sep 4th, 2009 • Category: Features • 9 CommentsThe cellular companies in Pakistan have so far enjoyed a swing of boom since the telecommunication sector has thrilled and reached its peak. Hundreds of thousands of people use mobile phone and most of them take it as a luxury and not as a necessity. Currently five out of six GSM operators are enjoying enormous profit and strapping competition. After the failure of one company, another took its place and within months it grew and became equal in strength to the existing ones.
While the ecstasy and extravagance goes on from the customers – the companies are playing a wicked game. The public, still unaware of the verity today, are spending countless amounts every month. The cellular companies have well built wits to dodge the customers but deceptions are meant to be hindered in one way or the other.
These companies, particularly Ufone, are using a very clever and sophisticated way to illegally deduct credit from the users’ balance. As I have personally experienced that when some amount, less than one rupee, is left in the balance, the companies simply deduct that amount and make your balance zero (0.00).
This is a fraud on a very big scale as there are millions of cellular network users in Pakistan, and when they deduct some paisas from every user, this equals to an amount of millions of rupees. As only small amounts of left over paisas are stolen from the account, this fraud often goes unnoticed and ignored by most users. This small amount may not be of any worth to a single user, but the companies make millions of Rupees everyday from all of their customers. This way, the cellular companies are stealing the public money like beetles.
I request PTA to launch an investigation against this fraud, and begin an inquiry to stop this deception on such a massive scale. If a proper and official action is not taken there shall be a complaint in the court by the general public.
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These Companies are use to bluff us .. and we are use to make calls send sms
I am using Ufone for now 6 years. It never happend to me :S besides i win many time in their promotions. Its the only company that really give u prizes. Seriously 2 times i got 1000 Rupee Balance in their draw promotions and 1 time got mcdonalds coupons. Besides this balance game is played on me by mobilink many many time both on my prepaid and postpaid.
I’ll look into it…
It never Happened to me as well… i was using both Telenor(persona) for 2 years and Ufone (prepaid) for 5 years….. never faced such problem…. Ufone rates are very good among all ..
This goes unnoticed. How come the balance come to exact zero?
Ufone is also activating expensive Utones service to its customers without their request, I am tired of deactivating Utones service from my family member ufone numbers.
all grudges r justified
they rob us all , i did not have any problem with my mobilink post pay for 10 years but
prepaid customers r always bullied some how
yeah u r right they robe us all
..and now with out any addvertise they cute 15 paisas when balance check
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