The Pakistani Spectator

I wanted to tell the story of a typical Indian woman and also an American woman of Indian origin.Sudha Murthy speaks as a typical south asian woman while Indira Nooyi is an American to the core. I only hope Pakistani ladies like Amna,Nazia,tazeen,Isha will find their stories interesting.

Wives’s role in INFOSYS creation

The following story by Mrs.Sudha Murthy wife of chairman emeritus Mr.Narayan Murthy is realy revealing for the role wives played in the creation of the world’ best software company.

Sudha Murthy, wife of Mentor, Infosys Narayana Murthy, talking about her life and the story of how Infosys was born:

It was in Pune that I met Narayana Murty through my friend Prasanna who is now the Wipro chief, who was also training in Telco. Most of the books that Prasanna lent me had Murty’s name on them, which meant that I had a preconceived image of the man. Contrary to expectation, Murty was shy, bespectacled and an introvert.

When he invited us for dinner, I was a bit taken aback as I thought the young man was making a very fast move. I refused since I was the only girl in the group. But Murty was relentless and we all decided to meet for dinner the next day at 7.30 p.m. at Green Fields hotel on the Main Road, Pune. The next day I went there at 7 o clock since I had to go to the tailor near the hotel. And what do I see? Mr. Murty waiting in front of the hotel and it was only seven. Till today, Murty maintains that I had mentioned (consciously!) that I would be going to the tailor at 7 so that I could meet him…And I maintain that I did not say any such thing consciously or unconsciously because I did not think of Murty as anything other than a friend at that stage. We have agreed to disagree on this matter. Soon, we became friends. Our conversations were filled with Murty’s experiences abroad and the books that he has read.
My friends insisted that Murty was trying to impress me because he was interested in me. I kept denying it till one fine day, after dinner Murty said, ” I want to tell you something”. I knew this was it. It was coming. He said, “I am 5′ 4″ tall. I come from a lower middle class family. I can never become rich in my life and I can never give you any riches. You are beautiful, bright, intelligent and you can get anyone you want. But will you marry me?” I asked Murty to give me some time for an answer.

My father didn’t want me to marry a wannabe politician,(a communist at that) who didn’t have a steady job and wanted to build an orphanage… When I went to Hubli I told my parents about Murty and his proposal. My mother was positive since Murty was also from Karnataka, seemed intelligent and comes from a good family. But my father asked: What’s his job, his salary, his qualifications etc? Murty was working as a research assistant and was earning less than me. He was willing to go dutch with me on our outings. My parents agreed to meet Murty in Pune on a particular day at 10 a. m sharp. Murty did not turn up. How can I trust a man to take care of my daughter if he cannot keep an appointment, asked my father. At 12 noon Murty turned up in a bright red shirt! He had gone on work to Bombay, was stuck in a traffic jam on the ghats, so he hired a taxi (though it was very expensive for him) to meet his would-be father-in-law. Father was unimpressed. My father asked him what he wanted to become in life. Murty said he wanted to become a politician in the communist party and wanted to open an orphanage. My father gave his verdict. NO. I don’t want my daughter to marry somebody who wants to become a communist and then open an orphanage when he himself didn’t have money to support his family.

Ironically, today, I have opened many orphanages something, which Murty wanted to do 25 years ago. By this time I realized I had developed a liking towards Murty, which could only be termed as love. I wanted to marry Murty because he is an honest man. He proposed to me highlighting the negatives in his life. I promised my father that I would not marry Murty without his blessings though at the same time, I cannot marry anybody else. My father said he would agree if Murty promised to take up a steady job. But Murty refused saying he will not do things in life because somebody wanted him to. So, I was caught between the two most important people in my life. The stalemate continued for three years during which our courtship took us to every restaurant and cinema hall in Pune. In those days, Murty was always broke. Moreover, he didn’t earn much to manage. Ironically today, he manages Infosys Technologies Ltd, one of the world’s most reputed companies. He always owed me money. We used to go for dinner and he would say, I don’t have money with me, you pay my share, I will return it to you later. For three years I maintained a book on Murty’s debt to me. No, he never returned the money and I finally tore it up after my wedding. The amount was a little over Rs. 4000.

During this interim period Murty quit his job as research assistant and started his own software business. Now, I had to pay his salary too! Towards the late 70s computers were entering India in a big way. During the fag end of 1977 Murty decided to take up a job as General Manager at Patni Computers in Bombay. But before he joined the company he wanted to marry me since he was to go on training to the US after joining. My father gave in as he was happy Murty had a decent job, now. We were married in Murty’s house in Bangalore on February 10, 1978 with only our two families present. I got my first silk sari. The wedding expenses came to only Rs. 800(US$ 17) with Murty and I pooling in Rs. 400 each. I went to the US with Murty after marriage. Murty encouraged me to see America on my own because I loved traveling. I toured America for three months on backpack and had interesting experiences, which will remain fresh in my mind forever. Like the time when I was taken into custody by the New York police because they thought I was an Italian trafficking drugs in Harlem . Or the time when I spent the night at the bottom of the Grand Canyon with an old couple. Murty panicked because he couldn’t get a response from my hotel room even at midnight. He thought I was either killed or kidnapped.

In 1981 Murty wanted to start INFOSYS. He had a vision and zero capital… initially I was very apprehensive about Murty getting into business. We did not have any business background. Moreover we were living a comfortable life in Bombay with a regular paycheck and I didn’t want to rock the boat. But Murty was passionate about creating good quality software. I decided to support him. Typical of Murty, he just had a dream and no money. So I gave him Rs. 10,000, which I had saved for a rainy day, without his knowledge and told him, “This is all I have”. Take it. I give you three years sabbatical leave. I will take care of the financial needs of our house. You go and
chase your dreams without any worry.

But you have only three years! Murty and his six colleagues started Infosys in 1981,with enormous interest and hard work. In 1982 I left Telco and moved to Pune with Murty. We bought a small house on loan, which also became the Infosys office. I was a clerk-cum-cook-cum-programmer. I also took up a job as Senior Systems Analyst with Walchand group of Industries to support the house. In 1983 Infosys got their first client, MICO, in Bangalore. Murty moved to Bangalore and stayed with his mother while I went to Hubli to deliver my second child, Rohan. Ten days after my son was born, Murty left for the US on project work. I saw him only after a year, as I was unable to join Murty in the US because my son had infantile eczema, an allergy to vaccinations. So for more than a year I did not step outside our home for fear of my son contracting an infection. It was only after Rohan got all his vaccinations that I came to Bangalore where we rented a small house in Jayanagar and rented another house as Infosys headquarters. My father presented Murty a scooter to commute. I once again became a cook, programmer, clerk, secretary, office assistant et al. Nandan Nilekani (MD of Infosys) and his wife Rohini stayed with us. While Rohini baby sat my son, I wrote programmes for Infosys. There was no car, no phone, just two kids and a bunch of us working hard, juggling our lives and having fun while Infosys was taking shape. It was not only me but the wives of other partners too who gave their unstinted support. We all knew that our men were trying to build something good. It was like a big joint family, taking care and looking out for one another.

I still remember Sudha Gopalakrishna looking after my daughter Akshata with all care and love while Kumari Shibulal cooked for all of us. Murty made it very clear that it would either be me or him working at Infosys. Never the two of us together… I was involved with Infosys initially. Nandan Nilekani suggested I should be on the Board but Murty said he did not want a husband and wife team at Infosys. I was shocked since I had the relevant experience and technical qualifications. He said, “Sudha, if you want to work with Infosys, I will withdraw, happily”. I was pained to know that I will not be involved in the company my husband was building and that I would have to give up a job that I am qualified to do and love doing.

It took me a couple of days to grasp the reason behind Murty’s request. I realized that to make Infosys a success one had to give one’s 100 percent. One had to be focused on it alone with no other distractions. If the two of us had to give 100 percent to Infosys then what would happen to our home and our children? One of us had to take care of our home while the other took care of Infosys. I opted to be a homemaker, after all Infosys was Murty’s dream. It was a big sacrifice but it was one that had to be made. Even today, Murty says, “Sudha, I stepped on your career to make mine”. You are responsible for my success. I might have given up my career for my husband’s sake. But that does not make me a doormat… Many think that I have been made the sacrificial lamb at Narayana Murty’s altar of success.

A few women journalists have even accused me of setting a wrong example by giving up my dreams to make my husbands a reality. Isn’t freedom about living your life the way you want it? What is right for one person might be wrong for another. It is up to the individual to make a choice that is effective in her life. I feel that when a woman gives up her right to choose for herself is when she crosses over from being an individual to a doormat. Murty’s dreams encompassed not only himself but also a generation of people. It was about founding something worthy, exemplary and honorable. It was about creation and distribution of wealth. His dreams were grander than my career plans, in all aspects. So, when I had to choose between Murty’s career and mine, I opted for what I thought was a right choice. We had a home and two little children. Measles, mumps, fractures; PTA meetings, wants and needs of growing children do not care much for grandiose dreams. They just needed to be attended to. Somebody had to take care of it all. Somebody had to stay back to create a home base that would be fertile for healthy growth, happiness, and more dreams to dream. I became that somebody willingly.

I can confidently say that if I had had a dream like Infosys, Murty would have given me his unstinted support. The roles would have been reversed. We are not bound by the archaic rules of marriage. I cook for him but I don’t wait up to serve dinner like a traditional wife. So, he has no hassles about heating up the food and having his dinner. He does not intrude into my time especially when I am writing my novels. He does not interfere in my work at the running of Infosys. I teach Computer Science to MBA and MCA students at Christ College for a few hours every week and I earn around Rs. 50,000 a year. I value this financial independence greatly though there is no need for me to pursue a teaching career. Murty respects that. I travel all over the world without Murty because he hates travelling. We trust each other implicitly. We have another understanding too. While he earns the money, I spend it, mostly through the charity. Philanthropy is a profession and an art… The Infosys Foundation was born in 1997 with the sole objective of uplifting the less privileged sections of society.

In the past three years we have build hospitals, orphanages, rehabilitation centres, school buildings, science centres and more than 3500 libraries. Our work is mainly in the rural areas amongst women and children. I am one of the trustees and our activities span six states including Karnataka, Tamil Nadu, Andhra, Orissa, Chandigarh and Maharashtra. I travel to around 800 villages constantly. Infosys Foundation has a minimal staff of three trustees and three office members. We all work very hard to achieve our goals and that is the reason why Infosys Foundation has a distinct identity. Every year we donate around Rs. 5-6 crore (Rs. 50 - 60 million). We run Infosys Foundation the way Murty runs Infosys in a professional and scientific way.

Philanthropy is a profession and an art. It can be used or misused. We slowly want to increase the donations and we dream of a time when Infosys Foundation could donate large amounts of money. Every year we receive more than 10,000 applications for donations. Everyday I receive more than 120 calls. Amongst these, there are those who genuinely need help and there are hood winkers too. I receive letters asking me to donate Rs. five lakh to someone because five lakh is, like peanuts to Infosys. Some people write to us asking for free Infosys shares. Over the years I have learnt to differentiate the wheat from the chaff, though I still give a patient hearing to all the cases. Sometimes I feel I have lost the ability to trust people. I have become shrewder to avoid being conned. It saddens me to realize that even as a person is talking to me I try to analyze them: Has he come here for any donation? Why is he praising my work or enquiring about my health, does he wants some money from me? Eight out of ten times I am right. They do want my money. But I feel bad for the other two whom I suspected. I think that is the price that I have to pay for the position that I am in now.

The greatest difficulty in having money is teaching your children the value of it and trying to keep them on a straight one is a difficult task. Even today I think twice if I have to spend Rs10 on an auto when I can walk up to my house. I cannot expect my children to do the same. They have seen money from the time they were born. But we can lead by example. When they see Murty wash his own plate after eating and clean the two toilets in the house everyday they realize that no work is demeaning irrespective of how rich you are. I don’t have a maid at home because I don’t see the need for one. When children see both parents working hard, living a simple life, most of the time they tend to follow. This doesn’t mean we expect our children to live an austere life. My children buy what they want and go where they want but they have to follow certain rules. They will have to show me a bill for whatever they buy. My daughter can buy five new outfits but she has to give away five old ones. My son can go out with his friends for lunch or dinner but if he wants to go to a five star hotel, we discourage it. Or we accompany him. So far my children haven’t given me any heartbreak. They are good children. My eldest daughter is studying abroad, whereas my son is studying in Bangalore. They don’t use their father’s name in vain.

If asked, they only say that his name is Murty and that he works for Infosys. They don’t want to be recognized and appreciated because of their father or me but for themselves. I don’t feel guilty about having money for we have worked hard for it. But I don’ t feel comfortable flaunting it. It is a conscious decision on our part to live a simple, so called middle class life. We live in the same Two-bedroom, sparsely furnished house before INFOSYS became a succeed. Our only extravagance is buying books and CDs. My house has no lockers for I have no jewels. I wear a stone earring, which I bought in Mumbai for Rs100. I don’t even wear my mangalsutra until I attend some family functions or I am with my mother-in-law. I am not fond of jewellery or saris. Five years ago, I went to Kashi where tradition demands that you give up something and I gave up shopping. Since then I haven’t bought myself a sari or gone shopping. It is my friends who gift me with saris. Murty bought me a sari a long time ago. It was not to my taste and I told him to refrain from buying saris for me in the future.

I am no good at selecting men’s clothes either. It is my daughter who does the shopping for us. I still have the same sofa at home, which my daughter wants to change. However, we have indulged ourselves with each one having their own music system and computer. I don’t carry a purse and neither does Murty most of the time. I do tell him to keep some small change with him but he doesn’t. I borrow money from my secretary or my driver if I need cash. They know my habit so they always carry extra cash with them.

But I settle the accounts every evening. Murty and I are very comfortable with our lifestyle and we don’ t see the need to change it now that we have money. Murty and I are two opposites that complement each other… Murty is sensitive and romantic in his own way. He always gifts me books addressed to From Me to You. Or to the person I most admire etc. We both love books. We are both complete opposites. I am an extrovert and he is an introvert. I love watching movies and listening to classical music. Murty loves listening to English classical music. I go out for movies with my students and secretary every other week. I am still young at heart. I really enjoyed watching “Kaho Na Pyaar Hai” and I am an Hrithik Roshan fan. It has been more than 20 years since Murty and I went for a movie. My daughter once gave us a surprise by booking tickets for “Titanic”. Since I had a prior engagement that day, Murty went for the movie with his secretary Pandu.

I love traveling whereas Murty loves spending time at home. Friends come and go with the share prices… Even in my dreams, I did not expect Infosys to grow like the way it has. I don’t think even Murty envisioned this phenomenal success, at least not in 1981. After Infosys went public in 1993, we became what people would call as rich, moneyed people. I was shocked to see what was happening to Infosys and to us. Suddenly you see and hear about so much money. Your name and photo is splashed in the papers. People talk about you. It was all new to me. Suddenly I have people walking up to me saying, oh we where such good friends, we had a meal 25 years ago, they claim to have been present at our wedding (which is an utter life because only my family was present at my wedding). I don’ t even know all these people who claim to know Murty and me so well. But that doesn’t mean I don’t have true friends.

I do have genuine friends, a handful, who have been with me for a very long time. My equation with these people has not changed and vice versa. I am also very close to Narayana Murty’s family, especially my sister-in-law Kamala Murty, a school teacher, who is more of a dear friend to me. I have discovered that these are the few relationships and friendships that don’t fluctuate depending on the price of Infosys shares. Have I lost my identity as a woman, in Murty’s shadow?… No. I might be Mrs. Narayana Murty. I might be Akshata and Rohan’s mother. I might be the trustee of Infosys Foundation. But I am still Sudha. I play different roles like all women. That doesn’t mean we don’t have our own identity. Women have that extra quality of adaptability and learn to fit into different shoes. But we are our own selves still. And we have to exact our freedom by making the right choices in our lives, dictated by us and not by the world.

Sudha Murthy is an Indian woman

Following is the transcript of the address given by Indra Nooyi, President & CFO of PepsiCo (PEP), at the Columbia University Business School graduation ceremonies on May 15, 2009. Indira Nooyi is an American of Indian origin

Good evening, everyone.

Dean Hubbard, distinguished faculty, honored graduates, relieved parents, family, and friends, it’s a distinct pleasure to be in New York City this evening to celebrate the biggest milestone to date in the lives of you, the young men and women before us: your graduation from Columbia University Business School.

It may surprise you, graduates, but as big a night as this is for you, it’s an even bigger night for your parents. They may look calm and collected as they sit in the audience, but deep inside they’re doing cartwheels, dancing the Macarena, and practically speaking in tongues, they’re so excited. This is what happens when parents anticipate that their bank accounts will soon rehydrate after being bone-dry for two years. So, for everyone here this evening, it’s a very special occasion. And I’m delighted to share it with you.

I am keenly aware that graduates traditionally refer to our time together this evening as the calm before the storm. Some graduates — perhaps those who minored in self-awareness — refer to the commencement address as “the snooze before the booze.” However you describe my comments this evening, please know that I understand. It wasn’t that long ago that I was in your place. And I remember the day well. I knew that I owed my parents — my financial benefactors — this opportunity to revel in our mutual accomplishment. Yet, as the guy at the podium droned on about values, goals, and how to make my dreams take flight, I remember desperately checking and rechecking my watch. I thought, “I deserve to party, and this codger’s cramping my style!”

In one of life’s true ironies, I am now that codger. Well…I’m the female equivalent. A codg-ette, I guess. And I now understand that values, goals, and how to make dreams take flight, really are important. So being a firm believer that hindsight is one of life’s greatest teachers, allow me to make belated amends.

To that distinguished, erudite, and absolutely brilliant man whom I silently dissed many years ago: mea culpa. Big, BIG mea culpa!

This evening, graduates, I want to share a few thoughts about a topic that should be near and dear to your hearts: the world of global business. But, I’m going to present this topic in a way that you probably haven’t considered before. I’m going to take a look at how the United States is often perceived in global business, what causes this perception, and what we can do about it. To help me, I’m going to make use of a model.

To begin, I’d like you to consider your hand. That’s right: your hand.

Other than the fact that mine desperately needs a manicure, it’s a pretty typical hand. But, what I want you to notice, in particular, is that the five fingers are not the same. One is short and thick, one tiny, and the other three are different as well. And yet, as in perhaps no other part of our bodies, the fingers work in harmony without us even thinking about them individually. Whether we attempt to grasp a dime on a slick, marble surface, a child’s arm as we cross the street, or a financial report, we don’t consciously say, “OK, move these fingers here, raise this one, turn this one under, now clamp together. Got it!” We just think about what we want to do and it happens. Our fingers — as different as they are — coexist to create a critically important whole.

This unique way of looking at my hand was just one result of hot summer evenings in my childhood home in Madras, India. My mother, sister, and I would sit at our kitchen table and — for lack of a better phrase — think big thoughts. One of those thoughts was this difference in our fingers and how, despite their differences, they worked together to create a wonderful tool.

As I grew up and started to study geography, I remember being told that the five fingers can be thought of as the five major continents: Europe, Asia, Africa, and North and South America. Now, let me issue a profound apology to both Australia and Antarctica. I bear neither of these continents any ill will.. It’s just that we humans have only five fingers on each hand, so my analogy doesn’t work with seven continents.

Clearly, the point of my story is more important that geographical accuracy!

First, let’s consider our little finger. Think of this finger as Africa. Africa is the little finger not because of Africa’s size, but because of its place on the world’s stage. From an economic standpoint, Africa has yet to catch up with her sister continents. And yet, when our little finger hurts, it affects the whole hand.

Our thumb is Asia: strong, powerful, and ready to assert herself as a major player on the world’s economic stage.

Our index, or pointer finger, is Europe. Europe is the cradle of democracy and pointed the way for western civilization and the laws we use in conducting global business.

The ring finger is South America, including Latin America. Is this appropriate, or what? The ring finger symbolizes love and commitment to another person. Both Latin and South America are hot, passionate, and filled with the sensuous beats of the mambo, samba, and tango: three dances that — if done right — can almost guarantee you and your partner will be buying furniture together.

This analogy of the five fingers as the five major continents leaves the long, middle finger for North America, and, in particular, the United States. As the longest of the fingers, it really stands out. The middle finger anchors every function that the hand performs and is the key to all of the fingers working together efficiently and effectively. This is a really good thing, and has given the U.S. a leg up in global business since the end of World War I.

However, if used inappropriately — just like the U.S. itself — the middle finger can convey a negative message and get us in trouble. You know what I’m talking about. In fact, I suspect you’re hoping that I’ll demonstrate what I mean.. And trust me, I’m not looking for volunteers to model.

Discretion being the better part of valor…I think I’ll pass.

What is most crucial to my analogy of the five fingers as the five major continents, is that each of us in the U.S. — the long middle finger — must be careful that when we extend our arm in either a business or political sense, we take pains to assure we are giving a hand…not the finger. Sometimes this is very difficult. Because the U.S. — the middle finger — sticks out so much, we can send the wrong message unintentionally.

Unfortunately, I think this is how the rest of the world looks at the U.S. right now. Not as part of the hand — giving strength and purpose to the rest of the fingers — but, instead, scratching our nose and sending a far different signal.

I’d challenge each of you to think about how critically important it is for every finger on your hand to rise and bend together. You cannot simply “allow” the other four fingers to rise only when you want them to. If you’ve ever even tried to do that, you know how clumsy and uncoordinated it is.

My point here is that it’s not enough just to understand that the other fingers coexist. We’ve got to consciously and actively ensure that every one of them stands tall together, or that they bend together when needed.

Today, as each of you ends one chapter in your young lives and begins another, I want you to consider how you will conduct your business careers so that the other continents see you extending a hand…not the finger. Graduates, it’s not that hard. You can change and shape the attitudes and opinions of the other fingers — the other continents and their peoples — by simply ascribing positive intent to all your international business transactions. If you fail, or if you are careless, here’s a perfect example of what can happen:

A U.S. businesswoman was recently in Beijing, China, on an international training assignment for a luxury hotel chain. The chain was rebranding an older Beijing hotel. As such, the toilets in the hotel had yet to be upgraded. There were no porcelain commodes, just holes in the floor. Until recently, this was the standard procedure in China.

Now, 8,000 miles removed from the scene, you and I — and most Americans — can shake our heads and giggle at the physical contortions and delicate motor skills necessary to make the best of this situation. We’re simply not used to it. But to loudly and insultingly verbalize these feelings onsite, in front of the employees and guests of the host country, is bush league. And yet, that’s exactly what this woman observed.

In the hotel’s bar, the woman overheard a group of five American businessmen loudly making fun of the hotel’s lavatory facilities. As the drinks flowed, the crass and vulgar comments grew louder, and actually took on an angry, jingoistic tone. While these Americans couldn’t speak a word of Chinese, their Chinese hosts spoke English very well, and understood every word the men were saying.

And we wonder why the world views many Americans as boorish and culturally insensitive. This incident should make it abundantly clear. These men were not giving China a hand. They were giving China the finger. This finger was red, white, and blue, and had “the United States” stamped all over it.

Graduates, it pains me greatly that this view of America persists. Although I’m a daughter of India, I’m an American businesswoman. My family and I are citizens of this great country.

This land we call home is a most loving and ever-giving nation — a Promised Land that we love dearly in return. And it represents a true force that, if used for good, can steady the hand — along with global economies and cultures.

Yet to see us frequently stub our fingers on the international business and political stage is deeply troubling. Truth be told, the behaviors of a few sully the perception for all of us. And we know how often perception is mistaken for reality.

We can do better. We should do better. With your help, with your empathy, with your positive intent as representatives of the U.S. in global business, we will do better. Now, as never before, it’s important that we give the world a hand….not the finger.

In conclusion, graduates, I want to return to my introductory comments this evening. I observed that as big a night as this is for you, it’s an even bigger night for your parents. I ascribed their happiness to looking forward to a few more “George Washingtons” in their bank accounts. While this is certainly true, there is another reason..

Each of your parents believes that their hard work has paid off.. Finally! They believe that maybe — just maybe — they have raised and nurtured the next Jack Welch, Meg Whitman, or Patricia Russo.

Don’t disappoint them. Don’t disappoint your companies. And don’t disappoint yourselves.

As you begin your business careers, and as you travel throughout the world to assure America’s continued global economic leadership, remember your hand. And remember to do your part to influence perception.

Remember that the middle finger — the United States — always stands out. If you’re smart, if you exhibit emotional intelligence as well as academic intelligence, if you ascribe positive intent to all your actions on the international business stage, this can be a great advantage. But if you aren’t careful — if you stomp around in a tone-deaf fog like the ignoramus in Beijing — it will also get you in trouble. And when it does, you will have only yourself to blame.

Graduates, as you aggressively compete on the international business stage, understand that the five major continents and their peoples — the five fingers of your hand — each have their own strengths and their own contributions to make. Just as each of your fingers must coexist to create a critically important tool, each of the five major continents must also coexist to create a world in balance. You, as an American businessperson, will either contribute to or take away from, this balance.

So remember, when you extend your arm to colleagues and peoples from other countries, make sure that you’re giving a hand, not the finger. You will help your country, your company, and yourself, more than you will ever know.

Thank you very much.

INDIRA NOOYI is an American of Indian origin

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