Comments on: Hellish PTCL : Phone n Net, DSL, VPhone

By: zohaib

zohaib — Sat, 12 Sep 2009 19:37:11 +0000

PTCL DSL SUCKS BIG TIMe.
i called fukers since like 3 days but each time so low end bastard pics up the phone asks me re assign my IPs and then transfers the call to senior support who are so lazy bastards that they keep me waiting the phone until i hang up. to baad i cant post any pictures here otherwise i have the complete proof. the stupid dns server is always the ping always drops but the bill man is always on time

By: ijaz

ijaz — Sun, 26 Apr 2009 07:01:03 +0000

plz tell me
when com 2 dsl wireless
pakistan

By: Shahid Iqbal

Shahid Iqbal — Mon, 26 Jan 2009 12:27:30 +0000

Down with PTCL.
My VPhone dropped Rs 450 balance in a second. Customer service refused to accept it and told me that the phone was activated yesterday. In reality i had been using my VPhone for the last 1.5 months. Now, i cannot make long distance calls or mobile calls from VPhone even though i added balance to it. It keeps telling me that i have no balance. Local calls work without any deduction from my balance. Does not even connect to internet. Customer service has stopped responding.

I HAVE GONE NUTS.

By: PTCL Customer

PTCL Customer — Fri, 24 Oct 2008 10:14:34 +0000

I recently received bill for September. The bill had all charges in full for the following services

DSL
PTCL Local Calls
Line Rent

But the fact is that my phone was dead for more than a month. I think spme ghosts were making calls from my phone or something. Top top it off, when I contacted their billing department to try to resolve this matter, they were no help. I was just handed over to one department from another constantly. So far, there is no resolution. It seems that PTCL considers it their right to charge the customers regardless of whether any services were rendered or not. If PTCL keeps going like this, the only thing I can see coming for sure is PTCL’s demise. Currently, PTCL has a monopoly, and that is perhaps the only thing that’s keeping them afloat. If it was not for the monopoly, I think most users would immediately switch to other options.

By: PTCL user

PTCL user — Mon, 20 Oct 2008 05:39:35 +0000

PTCL boooooooooooooooooooo

By: PTCL user

PTCL user — Mon, 20 Oct 2008 05:38:24 +0000

PTCL announced a new Phone n net package recently. They give you full free internet from 10 pm to 7 am and 100 hours free per month from 7 am to 10 pm.

But guess what, PTCL phone n net now does connect BUT it cant open any page at all. You just waste your call.

I hate PTCL !!!!!!!!!!

By: Shan

Shan — Fri, 19 Sep 2008 14:55:05 +0000

I am using vptcl and it sucks:-) still i’ve to use it cz i’ve paid for it.. as far as Mr. Dude is concerned he does not know what is Democracy. if we feel like taking out our haterdness or the agony we feel when PTCL stop working at the time when we need it so much. Anyhow Eitesalat is trying to earn alot in minimum time:-)

By: samee

samee — Sat, 06 Sep 2008 09:03:44 +0000

well i got something new for you guys i know you all feel realy bad just you got. well life is not boring just enjoy it and get some fun. .. fun is life. and thats why i suggest you to be happy always. be happy.

By: kashif

kashif — Wed, 03 Sep 2008 05:25:33 +0000

Dear brother

Jaisa ke pakistan main hota hai achi service ko privatise kar dya jata hai phir baad main awaam gharib ko mehangay damoon aur kharab service hi leni parti hai aisa haal bhi ptcl ke sath hoa hai bad luck of pakistani peoples.

abhi jo nai hakomat aai hai na yeh kuch bhi nahin choregi pehli wali to phir bhi guzara kar gai thi..

By: Saleem Khan

Saleem Khan — Thu, 08 May 2008 06:27:33 +0000

PTCL is no doubt changing its strategy to earn maximum in minimum time. Etisalat knows only one thing that they bought it at very high share price, now they want to suck back their investment in limited time to keep their IRR positive. Their equipments are getting obsolete and lines are getting noisy day by day.

I have a big concern about all telecom companies i.e. their usual tag ” LIMITED TIME OFFER and CONDITIONS APPLIES” on the corner of their advertisement. This thing is effecting majority of our population. Helpless people runs towards their offices to buy their new service without knowing that its limited time offer (No minimum time limit defined) and these companies changes their package plan enormously high or starts hidden charges without prior notice to customer.

The recent example is of Telenor package of 3 hours free in day time. after exact 15 days they took back this offer and badly effected customers.

PTCL did same with V-Phone, they first lifted daily charges from their package, gave advertisement of NO LINE RENT, changed 5 minutes local call to per minute and increased NWD charges also. No they reverted back after couple of months and started charging high daily charges without prior notice to customer.

As far DSL is concerned, its very good that lot of companies are going to start it but why they are not giving limited download offer for users like me, who don’t want to download movies and things like that. I maximum need to download 1 GB or 1.5GB. Why they are making cartel to keep prices at Rs.1,200 + PTCL line rent Rs 175 + 25% Taxes… that equals more than Rs1600 for 1.5 GB for a user like me.

PTCL has increased International inbound call charges also. almost 10 times higher than before. Its directly effecting expatriates and encouraging illegal ways to call Pakistan.

These things simply arises when you sells companies to one buyer or group. PTCL, PTCL V phone, PTCL DSL, PTCL net, Warid Telecom, Wateen telecom, Ufone and few small subsidiaries are under one umbrella… UAE Family. How they can start cut throat competition? Specially in fixed lines and broad band services. Just wait for few other companies in Broad band, then I hope things will change.